Boston FOIA Tech Stack Overhaul

I am currently consulting as a UX manager under Nick Sinai at Kennedy School of Government on a redesign of Boston’s FOIA request experience. I work closely with the product manager to delegate user research and prototype design tasks across a team of 5 researchers, designers, devs and policy analysts.

The project involves scoping a new product in conversation with the City of Boston; conducting user research in the field; rapidly designing, building, and testing lightweight prototypes; and creating a plan to develop and roll out features through a combination of modular contracting and in-house development. The team is also providing policy, operations, and strategy recommendations.

Collection Credits

Boston FOIA Redesign

James Moffet
Erica Pincus
Jon Truong
Thad Kerosky
Jackie Chea

Outvote App
James Moffet
Nadeem Mazen
Naseem Makiya
Lizzie Devane

Critical Mass
James Moffet
Morgan Starkey
Alexander Tepper

All Else
James Moffet