I am currently consulting as a UX manager under Nick Sinai at Kennedy School of Government on a redesign of Boston’s FOIA request experience. I work closely with the product manager to delegate user research and prototype design tasks across a team of 5 researchers, designers, devs and policy analysts.
The project involves scoping a new product in conversation with the City of Boston; conducting user research in the field; rapidly designing, building, and testing lightweight prototypes; and creating a plan to develop and roll out features through a combination of modular contracting and in-house development. The team is also providing policy, operations, and strategy recommendations.
Collection CreditsBoston FOIA Redesign