Bootstrapping Tech Innovation @SEIU

At SEIU, I assisted with budgeting and procurement, ultimately deciding to build a user-centered design and engineering team from the ground up. My team replaced decades-old software that handled all critical financial and membership data. We conducted a modular deployment over 9 months. We ultimately delivered on time and under budget. We helped the executive team navigate their first transfer of mission-critical systems from local to cloud infrastructure. From the earliest stages of design, I balanced the needs of both internal (our employees) and external users (Fortune 500 corporate accounting systems). The final product increased net revenue by more than 8% and reduced dues billing errors faced by our members by more than 90%. As a consultant, I was contracted to deploy the product at locals across the country with similar success.

Collection Credits

Boston FOIA Redesign

James Moffet
Erica Pincus
Jon Truong
Thad Kerosky
Jackie Chea

Outvote App
James Moffet
Nadeem Mazen
Naseem Makiya
Lizzie Devane

Critical Mass
James Moffet
Morgan Starkey
Alexander Tepper

All Else
James Moffet